TERM-072Financial
Soft Costs
Expenses that don't show up as line items but drain the organization anyway. Lost productivity, delayed decisions, talent attrition, reputational damage — soft costs are real costs. They're just harder to measure, which makes them easier to ignore.
Institutional States
Last LegView pattern →The Sacred CowView pattern →Cracked MirrorView pattern →The Exit PatternView pattern →Dead CalmView pattern →SilosolationView pattern →Runaway TreadmillView pattern →The Fossil SystemView pattern →The AnchorView pattern →Broken CompassView pattern →Kid GlovesView pattern →The Unlit RoomView pattern →
Seeing this pattern in your organization?
The diagnostic identifies which institutional state is generating the friction — and what to do about it.
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