Library/Lexicon/TERM-060
TERM-060Structural

Process Debt

The accumulated cost of processes that were never formalized, updated, or retired. Process debt accrues when workarounds become permanent, when exceptions become the rule, and when the way things actually work diverges from the way they're supposed to work.

Seeing this pattern in your organization?

The diagnostic identifies which institutional state is generating the friction — and what to do about it.

Take the Diagnostic →